EDICOM ASP Service

Also associated with concepts such as IaaS (Infrastructure as a Service), ASP (Application Service Provider) or SaaS (Software as a Service), Cloud Computing is based on outsourcing the resources needed to start up an IT project.

Edicom provides all services in ASP–SaaS mode from our integral EDICOM B2B Cloud Platform. Know how it works.

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Service Level Agreement

EDICOM reaches a quality agreement for the service provided to customers based on three key variables.

  • 99’5% of Solutions Availability
  • Maximum incident resolution time
  • Updated software versions

 Attached is the document describing the technical features of our service level agreement.

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Introducing EDICOM

EDICOM, international benchmark in EDI and ELECTRONIC INVOICING, designs data transmission and integration models between companies under criteria of professionalism, transparency and efficiency. Know the history and experience of an international corporation like EDICOM and the solutions that we offer to the market.

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